PagerDuty Integration
Connect TigerAccess with PagerDuty for incident-driven access control, on-call workflows, and real-time notifications.
Incident-Driven Access Control
Integrate privileged access with your incident response workflows.
Incident-Driven Access
Automatically grant access when incidents are triggered, ensuring responders have the permissions they need.
On-Call Integration
Sync on-call schedules with access policies to dynamically adjust permissions based on who is on-call.
Access Notifications
Send PagerDuty notifications for access requests, approvals, and anomalous access patterns.
Time-Bound Access
Automatically revoke elevated permissions when incidents are resolved or on-call shifts end.
Complete PagerDuty Integration
Get Started in Minutes
Follow these simple steps to integrate TigerAccess with PagerDuty.
Create API Integration
Generate a PagerDuty API token with the necessary permissions for TigerAccess.
# In PagerDuty:
1. Navigate to Integrations > API Access Keys
2. Create a new API Key
3. Grant "Read/Write" permissions
4. Copy the API tokenConfigure Integration
Add the PagerDuty integration in TigerAccess with your API token and configure notification preferences.
tacctl integrations add pagerduty \
--api-token=<your-api-token> \
--subdomain=your-company \
--enable-notifications \
--enable-incident-accessConfigure Access Policies
Define access policies that integrate with PagerDuty incidents and schedules.
# Example: Grant access during incidents
tacctl policy create incident-access \
--trigger=pagerduty.incident.high_urgency \
--grant-role=production-access \
--duration=incident-lifetimeReal-World Scenarios
Incident Response Access
Automatically grant production access to on-call engineers when high-severity incidents are triggered, with automatic revocation when resolved.
Approval Workflows
Route access requests through PagerDuty escalation policies, ensuring the right approvers are notified based on incident severity.
Compliance Tracking
Link access grants to specific incidents in PagerDuty for comprehensive audit trails and compliance reporting.
On-Call Permissions
Dynamically adjust access permissions based on PagerDuty schedules, ensuring engineers have appropriate access during their on-call rotation.
Frequently Asked Questions
Can TigerAccess automatically grant access when incidents are triggered?
Yes. You can configure policies that automatically grant specific access permissions when PagerDuty incidents of certain severities or categories are triggered. Access is automatically revoked when the incident is resolved.
How does the on-call schedule integration work?
TigerAccess can sync with your PagerDuty on-call schedules to dynamically adjust access permissions. Engineers automatically receive elevated permissions during their on-call shifts and have them revoked when their shift ends.
Can I use PagerDuty for access request approvals?
Absolutely. Access requests can create PagerDuty incidents that follow your existing escalation policies, ensuring requests are routed to the appropriate approvers based on severity and time of day.
Are access events logged in PagerDuty?
Yes. TigerAccess can send change events to PagerDuty for all access grants, session recordings, and policy violations, providing a complete timeline of access activities alongside your incident history.
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