Global Bank Achieves 100% SOX Compliance with Zero-Trust Access
How a top-10 multinational bank implemented enterprise-grade privileged access management across 15,000 employees and passed SOX audits with zero findings.
About the Organization
This global financial institution operates in 45 countries with over 15,000 employees, managing more than $500 billion in assets. The bank serves millions of customers through retail banking, investment management, and corporate finance divisions.
As a publicly traded company in a heavily regulated industry, they must comply with SOX, PCI DSS, GLBA, and regional regulations like GDPR and MAS TRM. Their legacy privileged access management system was a patchwork of 12 different tools that created compliance gaps and security vulnerabilities across their global infrastructure.
Achieving Compliance Across Complex Global Infrastructure
Recurring SOX Audit Failures
For three consecutive years, external auditors identified material weaknesses in access controls. Over 300 privileged accounts lacked proper oversight, segregation of duties violations were common, and audit trails were incomplete or missing entirely.
Fragmented Tool Landscape
IT operations relied on 12 different PAM tools across regions and business units. This created inconsistent security policies, duplicate accounts, and made it impossible to answer the simple question: "Who has access to what?"
Lack of Session Monitoring
Database administrators and system administrators had unrestricted access to production systems with no recording or monitoring of privileged sessions. This violated regulatory requirements and prevented effective incident investigation.
Contractor and Vendor Risk
Over 1,000 third-party contractors had privileged access across the organization. Access was rarely revoked when contracts ended, creating a significant security and compliance risk that auditors flagged repeatedly.
Enterprise Zero-Trust PAM Implementation
The bank selected TigerAccess to replace their fragmented PAM infrastructure with a unified, zero-trust platform. Implementation was completed in six months across all global regions with a phased rollout approach.
Unified Identity and Access Control
Consolidated all privileged access through a single platform with centralized RBAC, automated access reviews, and just-in-time privilege elevation.
- SSO integration with Active Directory and Okta for 15,000 users
- Certificate-based authentication with hardware token MFA
- Role-based access with separation of duties enforcement
- Automated quarterly access reviews with manager attestation
Comprehensive Session Recording and Monitoring
Every privileged session is recorded, indexed, and analyzed in real-time to detect anomalous behavior and ensure compliance with regulatory requirements.
- Full keystroke and screen recording for SSH, RDP, database sessions
- Searchable command audit logs with full SQL query capture
- Real-time anomaly detection using ML-based behavioral analysis
- Immutable audit logs with 7-year retention in compliance archive
Time-Bound Access and Automated Lifecycle
All privileged access is time-limited with automated provisioning and de-provisioning, eliminating the risk of forgotten access or orphaned accounts.
- Maximum 8-hour certificate TTL for production database access
- Automatic access revocation when employee or contractor offboarded
- Temporary contractor access with automatic expiration on contract end date
- Break-glass emergency access with mandatory dual approval
Compliance Automation and Reporting
Pre-built compliance reports and automated evidence collection dramatically reduced audit preparation time and eliminated manual work.
- SOX IT general controls (ITGC) evidence packages on demand
- PCI DSS requirement 8 compliance reports (access control)
- GDPR data access logs with individual user consent tracking
- Automated control testing with continuous compliance monitoring
Achieving Regulatory Excellence
SOX Compliance
Passed annual SOX 404 audit with zero material weaknesses or significant deficiencies in access controls for the first time in four years.
Reduced Audit Preparation
Audit preparation time reduced from 6 weeks to 3 days with automated evidence collection and pre-built compliance reports.
Orphaned Accounts
Eliminated all orphaned privileged accounts through automated lifecycle management and time-bound access certificates.
Session Coverage
All privileged sessions recorded and indexed for compliance, forensics, and real-time threat detection.
Cost Reduction
Consolidated 12 PAM tools into one platform, reducing licensing, maintenance, and operational costs by $2.5M annually.
Global Coverage
Deployed across 45 countries with 99.99% uptime SLA, supporting critical banking operations around the clock.
Regulatory Impact
After years of SOX audit findings, TigerAccess finally gave us the comprehensive access controls we needed. We passed our most recent audit with zero findings, and our auditors praised our privileged access management as best-in-class. This is a game-changer for financial services.
Global Rollout Timeline
Assessment & Design
Current state analysis, compliance gap assessment, architecture design, pilot region selection
Pilot Deployment - APAC Region
Deploy to Singapore and Hong Kong offices (2,000 users), SSO integration, session recording pilot
Phase 2 - Americas & EMEA
Rollout to North America (8,000 users) and Europe (5,000 users), contractor access automation
Legacy System Decommission
Complete migration, decommission 12 legacy PAM tools, final compliance validation
Ready to Secure Your Infrastructure?
Join thousands of security-conscious teams using TigerAccess to protect their critical infrastructure and AI agents.
No credit card required • 14-day free trial • Enterprise support available