Nexus Technologies Reduces Access Provisioning Time by 90%
How a fast-growing SaaS company eliminated standing privileges and achieved just-in-time access for 500+ engineers across multi-cloud infrastructure.
About Nexus Technologies
Nexus Technologies is a rapidly growing enterprise SaaS platform serving over 5,000 customers worldwide. With a distributed engineering team of 500+ developers across three continents, they manage a complex multi-cloud infrastructure spanning AWS, Google Cloud, and Azure.
As the company scaled from 50 to 500 engineers in just 18 months, their legacy access management system became a critical bottleneck. Engineers were frustrated with slow provisioning times, security teams struggled to maintain compliance, and the CISO faced mounting audit findings related to excessive standing privileges.
Scaling Access Management While Maintaining Security
Slow Access Provisioning
Engineers waited an average of 3-5 days for production access approvals. The manual ticket-based system required multiple approvers and created significant delays during incidents and deployments.
Excessive Standing Privileges
Over 200 engineers had permanent production access they used infrequently. This violated the principle of least privilege and created significant audit findings during SOC 2 certification.
Limited Visibility and Auditability
The security team had no real-time visibility into who accessed what resources. Generating compliance reports for auditors required weeks of manual log analysis across multiple systems.
Multi-Cloud Complexity
Managing access across AWS IAM, GCP IAM, Azure AD, Kubernetes RBAC, and 50+ production databases required different tools and processes, leading to inconsistent security policies.
Just-in-Time Access with TigerAccess
Nexus Technologies implemented TigerAccess to provide just-in-time privileged access across their entire infrastructure. The solution was rolled out in three phases over 8 weeks.
Self-Service Access Requests
Engineers request time-bound access through Slack or the web interface. Requests are automatically routed to the appropriate approver based on resource type and sensitivity level.
- Automated approval workflows with dual control for production
- Access granted with 1-4 hour TTL based on request context
- Slack integration for mobile approvals and notifications
Unified Multi-Cloud Access
A single TigerAccess deployment provides consistent access controls across all infrastructure types without modifying existing resources or workflows.
- SSH access to 3,000+ EC2 instances across AWS and GCP
- Database access to PostgreSQL, MySQL, MongoDB clusters
- Kubernetes access to 15 EKS/GKE clusters with RBAC enforcement
- AWS console access with temporary credential injection
Complete Audit Trail
Every access request, approval, session, and command is logged with full context and stored in a tamper-proof audit log for compliance and forensics.
- Session recording for SSH, database, and Kubernetes access
- Real-time security dashboards with anomaly detection
- One-click compliance reports for SOC 2, ISO 27001, PCI DSS
Measurable Impact Across the Organization
Faster Provisioning
Access requests approved in minutes instead of days, eliminating bottlenecks during incidents and deployments.
Audit Compliance
Passed SOC 2 Type II audit with zero findings related to access controls or privileged account management.
Standing Privileges
Eliminated all permanent production access. Every session is time-bound and requires explicit approval and justification.
Reduced Security Tickets
Security team freed from manual access provisioning to focus on strategic security initiatives and threat hunting.
Incident Response Time
Engineers can request and receive emergency access during P0 incidents in under 3 minutes with automated approval workflows.
Annual Savings
Reduced security operations costs and eliminated need for multiple point solutions for different infrastructure types.
Additional Benefits
TigerAccess transformed how we manage infrastructure access. Our engineers love the self-service experience, our security team has complete visibility, and we passed our SOC 2 audit with flying colors. The ROI was evident within the first month.
Implementation Timeline
Planning & Architecture Review
Infrastructure discovery, security policy mapping, approval workflow design
Pilot Deployment
Deploy to staging environment, onboard 20 pilot users, test SSH and database access
Production Rollout
Phase 1: Development environments (150 engineers)
Full Production Migration
Phase 2: All production resources, complete cutover from legacy system
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